Refund policy

Every piece at Millennial Vintage is one of one, hand-picked and described as honestly as we can: measurements, labelled size and any marks or wear are always listed. If it isn't right, you can send it back.

14-DAY RETURNS
You have 14 days from the day your order arrives to tell us you'd like to return it. Then you have a further 14 days to post it back.

HOW TO RETURN
1. Get in touch within 14 days of delivery. Email millennial.uk@gmail.com or DM @millennial.uk with your order number and the item(s) you're returning.
2. We'll reply with the return address.
3. Post it back within 14 days, unworn, unwashed and with any tags attached. Please use a tracked service, because we can't refund parcels that don't arrive.

REFUNDS
We refund to your original payment method within 5 working days of receiving your return. Original standard shipping is refunded if you return your whole order. Return postage is paid by you, unless the item is faulty or not as described.

FAULTY OR NOT AS DESCRIBED
Vintage pieces show their age, and we photograph and describe every flaw we find. If something arrives with a problem we didn't mention, contact us within 14 days of delivery with photos. We'll cover return postage and refund in full.

EXCHANGES
Want to swap for something else? Exchanges are arranged case by case: email millennial.uk@gmail.com with your order number and the item you'd like instead, and we'll sort out any difference in price and postage with you. Because every piece is one of one, we can't hold items during an exchange, so we recommend getting in touch quickly.

Questions? Email millennial.uk@gmail.com or DM @millennial.uk